You add up the subscription, the transaction percentage, the add-on apps you cannot run without, and the currency conversion charge, and the total is nothing like what the pricing page suggested. It happens gradually — each charge feels small on its own, and by the time the pattern is clear the margin is already gone. The problem is not any one fee; it is that the full cost is never shown to you in one place before you are already committed.

Some of that cost is something Daviah addresses directly. Some of it is not, and this guide will say so plainly either way. What follows covers the parts of the fee problem that the platform's structure actually changes: who receives card payments, what the catalogue costs to publish, what the plan costs and when you are asked for a card.

What Daviah does not address

Two parts of this pain are outside what Daviah changes. Mandatory add-on app costs — the extra tools a platform requires you to buy before basic features work — are not addressed here.

Currency conversion charges are also not addressed. If your store takes payments in more than one currency, or your Stripe account operates in a currency different from your customers', those charges are between you and Stripe and are outside the scope of what the platform does.

No card required to find out what you are getting into

Signing up is free and asks for no card, no phone number and no domain name — just a name, an email address and a password. On the free plan you can build and save your whole site and view it through a private link. Nothing expires. The site is simply not public until you choose a paid plan.

That means you can look at what is included and understand the costs before you enter a payment method. There is no trial period that ends and no card detail held against a future charge.

Daviah takes no cut of your takings

When a customer pays by card — whether through online ordering or a pay button on the website — the payment goes directly to your own Stripe account. Your store is the merchant. Stripe's fees are paid by you directly to Stripe, and Daviah takes no application fee and no percentage of the transaction.

That distinction matters because some platforms sit between you and the payment processor, taking a slice of every order as a platform fee on top of Stripe's own charge. Here, the only processing cost is Stripe's, and it goes to Stripe, not through a middleman.

Publishing your catalogue costs nothing extra

A product catalogue can be published on the website on any paid plan without paying separately for ordering. You are not required to pay for the full ordering system just to show customers what you sell.

Online ordering — where customers place and pay for orders from the website — is included on the Website and Members plan. But if all you need is a published catalogue, that does not require the higher plan.

What the plans cost, plainly

There are two paid plans. The Website plan is $29.99 a month, or $300 a year. It includes a published website, contact forms, events and news, and a hosted address at your own subdomain on the platform. It does not include the office, staff records, online ordering or messages.

The Website and Members plan is $79.99 a month, or $819.99 a year. It includes everything in the Website plan plus the office behind it — staff records, online ordering, messages, documents and 40 pieces of generated artwork a month. The price is the same whatever the size of your store.

Both plans run month to month with no contract. Paying yearly costs less — about $25 a month on the Website plan and about $68 a month on Website and Members. You are not locked into an annual commitment to get started.

Month to month, no contract

Neither plan requires a contract. You are not signing up for a year to get the standard price, and there is no penalty for stopping. If the platform stops working for your store, you can leave at the end of any month.

If a subscription payment fails, nothing is withheld for ten days, and the organisation receives three emails before anything stops. If you stop paying for any reason, your records stay readable and your CSV exports still work — staff records, payments and officer history can still be downloaded. The site and office come back as soon as payment resumes.

What these changes add up to — and what they do not

The cost structure here removes the platform's cut from every transaction, removes the card requirement from sign-up, removes the contract requirement from the standard price, and does not charge separately for publishing a catalogue. Those are the specific parts of the hidden-fee problem that the platform's design addresses.

It does not remove Stripe's fees, does not address add-on app costs, and does not address currency charges. If those are the largest part of your current cost problem, this guide has said so plainly at the start, and that should be part of your assessment.

Questions

Does Daviah charge a percentage of each order?

No. Card payments go directly to your own Stripe account. Daviah takes no application fee and no cut of any transaction. The only processing fee is Stripe's, paid by you to Stripe.

Do I need to enter a card to sign up and look around?

No. Signing up is free and asks only for a name, an email address and a password. You can build and save your whole site and view it through a private link without entering a card, and nothing expires.

Do I have to pay for online ordering just to publish my catalogue?

No. A product catalogue can be published on the website on any paid plan without the ordering system. Online ordering is included on the Website and Members plan, but the catalogue alone does not require it.

Is there a contract I have to sign to get the standard price?

No. Both paid plans run month to month. Paying yearly costs less, but it is not required. You can stop at the end of any month without a penalty.

What happens to my records if I stop paying?

Your records stay readable and your CSV exports — staff, payments and officer history — continue to work. Your site and office come back as soon as payment resumes.

Does Daviah address currency conversion charges or the cost of add-on apps?

No. Currency charges are between you and Stripe and are outside what the platform controls. Mandatory add-on app costs are also not addressed. This guide covers only the parts of the fee problem that the platform's own structure changes.

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