For associations

The questions your committee will ask

Ownership, accessibility, security, membership and cost, answered plainly.

Your data and what it costs

Who owns our content and membership data?

You do. Members, dues, payments, officers, meetings, minutes, attendance, documents and orders export to standard CSV whenever you like, and stay exportable even if you stop paying. After you leave you have 30 days to ask for a full export, at no charge.

Are there hosting or licensing costs on top?

No. Hosting, security updates and every new feature are in the plan. Website + Members is $79.99 a month; an association agrees one fee with us that also covers maintenance.

What is the upgrade path over five years?

There is nothing to plan. It is one platform, kept up to date for everyone: no plugins to patch, no version to fall behind on and no rebuild when the technology moves.

Is there a contract?

Plans run month to month, or a year up front for less. An association plan is agreed with you.

Running it without a developer

Can non-technical staff manage the site?

Yes. You start from a finished design and edit by filling in fields, with a live preview. News can be set to publish on a date, and emails to members can be scheduled.

Can different staff have different permissions?

Yes. Each person is given a role (administrator, secretary, treasurer, officer, website editor or member) and sees and changes only what that role allows.

Is recurring content structured?

Yes. Events, news, documents, meetings, minutes and committees are their own kinds of content with their own fields, not pages to copy and paste.

Membership and payments

Can people join and pay online?

Yes. A join page takes new members with payment, and members pay their dues online from the member portal, where they also keep their own details up to date.

How do we chase renewals?

Message everyone whose dues are unpaid in one step, straight away or on a date you choose.

Are payments PCI compliant?

Card details go to Stripe, a PCI DSS Level 1 processor, and never reach our servers. The money settles to your own Stripe account.

What can staff report on?

Membership as it stands, who joined and who left in a period, officers, attendance and the dues position, as well as payments.

Events, news and documents

Is there an events calendar?

Yes, for conferences, meetings and deadlines, with RSVPs from members and the public, capacity limits, closing dates and guests.

Can we keep a document library?

Yes. Bylaws, committee reports, forms and grant applications, each visible to the public, to members or to officers only.

News and newsletters?

News and announcements have their own section and RSS feed, and visitors can sign up for your newsletter on the site.

Accessibility, search engines and speed

Is the site accessible?

The designs are built to WCAG 2.1 AA, with a skip link and alt text required on every image. Your brand colors are adjusted automatically to keep text readable, so editors keep the site accessible without a developer.

Will search engines and AI assistants find us?

Every page has its own title and description, and the site publishes a sitemap and schema.org structured data for your organization, events and news, which both search engines and AI-assisted search read. Search engines are told the moment something changes.

How fast is it?

Sites are served through Cloudflare’s global network, and every image is resized and converted to WebP when it is uploaded.

Security

How do staff sign in?

With their Google or Microsoft account, under that account’s own two-step verification, or with a password. An account locks after repeated failed attempts, and sessions end after eight hours.

Are forms protected from spam and abuse?

Yes. Every public form has invisible spam defenses, and sign-in, payments and forms are rate limited.

Moving over, and support

Can you migrate our existing site?

Yes, as a one-time onboarding: we move your history, people, photographs and documents across, or do the whole site. Your member list comes in from a spreadsheet, with the columns matched for you. The old site stays up until you switch.

Can we keep our domain?

Yes, on Website + Members and association plans. We connect the domain you already own and handle the certificate. For an association, we can register domains for you too.

What support do we get?

On every plan, if something is broken that stops you doing what you pay for, we fix it in a time we scope with you. On an association plan, maintenance done for you is part of the fee.

Need something we don’t do yet? It’s one phone call away.