Every week brings the same pile: records that need updating, a catalogue page that is out of date, a till query that wants an answer, and a website that still says what it said last season. The work is real and it falls on whoever is keeping the store running — the manager, the bookkeeper, the person who does everything that does not have a job title yet.
Daviah is organisation-management software built for stores. The office speaks your language — Staff, Management, Catalogue, Products, Option groups, Takings, Order screens — and the tools that have nothing to do with a store, such as meetings, minutes and dues, are not there. What is left is a single place to keep your people, your site and your money in order.
Staff records and who can do what
Every person in your store has a record in the office — a dated history of changes, so you always know what was true and when. If something is corrected, the correction is written to an append-only audit trail; the original entry does not disappear.
If you already have staff details in a spreadsheet, you can bring them straight in. Columns are matched automatically and any problems or duplicates are flagged before a single record is saved.
You can invite other people to help run the office — a Store Manager, a Bookkeeper, a Supervisor — each with a role that fits what they actually do. Someone who only needs to update the website gets a Website Editor role without any access to the money or staff records. One account can run up to ten organisations, so if you have more than one store, they stay separate but accessible from the same login.
- Roles named in your words: Management, Owner, Store Manager, Office Manager, Bookkeeper, Supervisor
- A dated history of every change to every staff record
- Bring existing records in from a CSV without creating duplicates
- Website Editor role keeps the site separate from the money
No surprise fees eating into your margins
Transaction fees, subscription tiers and add-on costs have a way of adding up quietly. With Daviah, card payments from your customers go straight to your own Stripe account — you pay Stripe's fees directly and Daviah takes no cut of the money. What you see on the pricing page is what you pay for the software.
Both paid plans run month to month with no contract. Paying yearly costs less, but nothing locks you in. Signing up is free, asks for no card number, and lets you build and save your whole site before you choose a plan — nothing expires on the free plan.
If a subscription payment ever fails, nothing is withheld for ten days and you receive three emails before anything stops. If you stop paying entirely, your records stay readable, your exports still work, and everything comes back the moment you pay again.
- Daviah takes no cut of card payments — you are the merchant
- Month to month, no contract, cancel any time
- Sign up free, no card required, nothing expires
- Ten-day grace period if a payment fails
Order screens and takings at the counter
When a customer places an order, their card is held but not charged until the counter accepts it. If nobody accepts the order, the hold is released and nothing is charged.
If an order goes unanswered, the order screens trigger reminders, then alerts sent to staff devices via the web, and finally pause online ordering so no further orders come in while nobody is there to take them. Ordering can be paused with a message to customers, limited to your opening hours, and switched on or off per menu. Sales tax is calculated by Stripe from your own tax registrations and the customer's address. Orders can be refunded from the office.
- Card held at order, charged only when accepted
- Unanswered orders escalate through reminders, web alerts and an automatic pause
- Ordering controls: pause with a message, set opening hours, enable per menu
- Refunds processed from the office
Your Catalogue, your Products and your Option groups
The office calls things what your store calls them: a Catalogue made up of Products, each with its own Option groups and Options. Your catalogue can be published on your website on any paid plan — customers can browse it without ordering being switched on.
Online ordering for pickup, paid by card through Stripe, is included on the Website and Members plan. Customers order from your own website; the money goes to your own Stripe account.
- Catalogue, Products, Option groups and Options — your words on every screen
- Publish your catalogue on the website on any paid plan
- Online ordering for pickup on the Website and Members plan
A website built for a store, ready from day one
The moment you sign up, your website is created from the Plate design — built for food and ordering — with a front page and pages for your sections already in place. You edit it by adding and reordering ready-made sections from a library of 42; no code, no specialist.
Your site has its own address on the platform from day one. On the Website and Members plan, the Daviah team connects your own domain for you — they register it and you add one DNS record; the security certificate is issued automatically.
Every design carries an accessibility layer aimed at WCAG 2.1 AA, including visible keyboard focus, tap targets at least 44 pixels high and a skip link. Whatever brand colours you choose, text colours are adjusted automatically to meet contrast guidelines. Every uploaded image requires a text description for screen readers.
- Plate design, built for stores, applied automatically at sign-up
- 42 ready-made sections to build pages without code
- Custom domain connected for you on the Website and Members plan
- Accessibility and contrast built into every design
Stay in touch with customers on your own terms
Every design includes a newsletter sign-up box in the footer. On a paid plan you can write to the addresses collected — all of them, or a selected group. Messages can be written now and scheduled to send later, and are guaranteed never to go out twice.
Every newsletter carries a one-click unsubscribe link that works without a login and never expires. Your site also has its own sitemap and search-engine tags under your domain, and a contact form with spam defences whose enquiries land directly in the office.
- Newsletter sign-up in the footer on every plan
- Schedule messages to send later, never sent twice
- One-click unsubscribe on every newsletter
- Contact form enquiries land in the office
When something goes wrong, someone answers
Every organisation on any plan can report a problem or ask a question from inside the office and follow the reply there. Daviah can also be reached by phone at (530) 377-3049 or by email at admin@daviah.io.
Each organisation's records are walled off from every other organisation's, and this separation is checked by automated tests. Changes to records are written to an append-only audit trail.
Questions
What does the free plan include for a store?
You can sign up for free with just a name, email and password — no card, no phone number, no domain needed. On the free plan you can build and save your entire site in any design and view it through a private preview link. It is not published publicly until you choose a paid plan, and nothing expires.
What are the paid plan prices?
The Website plan is $29.99 a month or $300 a year. It publishes your site with its own editor, contact forms, events, news and galleries at your address on the platform. The Website and Members plan is $79.99 a month or $819.99 a year. It adds the full office — staff records, online ordering, messages, documents and 40 pieces of AI-generated artwork a month, plus a custom domain connected for you. Both plans run month to month with no contract.
Does Daviah take a cut of what my customers pay?
No. Card payments go straight to your own Stripe account. You are the merchant, you pay Stripe's fees directly, and Daviah takes no application fee or percentage of any transaction.
Can more than one person manage the store's office?
Yes. You can invite other people to the office and give each one a role that matches what they do — Store Manager, Bookkeeper, Supervisor and others. Someone who only needs to update the website can be given a Website Editor role with no access to staff records or takings.
What happens if I stop paying?
If a payment fails, nothing is withheld for ten days and you receive three emails before anything stops. If you stop paying altogether, your records stay readable, your CSV exports still work, and your site and office come back as soon as you pay again. There is no contract and no penalty for leaving.
Does online ordering cover delivery?
Online ordering on the Website and Members plan is for pickup only. Customers order from your website, pay by card through Stripe, and collect from the counter. Delivery orders are not currently supported.
Read next
- The work that piles onto a small team — and what actually helps
- The software bill that kept growing — and how to stop being surprised by it
- When the software breaks and nobody answers — what you can actually do
- Trapped by the platform you chose — and what actually changes
- Locked into a platform that stopped working for you — what actually changes
- Getting customers back without paying for every click
- Where store enquiries land — and what you can actually do about the pile
- Shipping costs and what Daviah can — and cannot — do about them
- The admin pile that never gets smaller — and what you can do about part of it
- The platform costs that quietly eat your store's margins
- When the tools stop working and the queue is getting longer
Daviah — Run your store's staff records, catalogue, order screens and website from one office. No contract to start.
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