Step by step

1. Open the Subscription screen

   In the office, open the manages action menu and click Subscription. You can do this from whichever section of the office you are currently in.

2. Review the available plans

   The Subscription screen loads and displays a Choose a subscription section. You will see up to four plan buttons depending on what your administrator has configured: Website monthly, Website yearly, Website plus Members monthly, and Website plus Members yearly.

3. Press the plan button you want

   Click the button for the plan that suits your organisation. The button will show a busy state while it contacts the server, so wait a moment before doing anything else.

4. Let the server prepare your checkout

   Daviah clears any previously remembered plan choice and prepares a secure checkout session for you. It will bring you back to the Subscription screen once payment is done, whether it succeeds or is cancelled.

5. Wait while your Stripe checkout session is created

   Daviah confirms you have the right billing role, looks up the price for your chosen plan, and sets up your organisation as a Stripe customer if it is not one already. A secure Stripe checkout session is then created for your plan.

6. Complete your payment on Stripe's checkout page

   Your browser is sent to Stripe's hosted payment page. Enter your card details there and confirm the payment. Stripe handles all card data; Daviah never sees it.

7. Wait for Stripe to confirm payment

   Once payment succeeds, Stripe sends a confirmation event to Daviah behind the scenes. Daviah verifies that the message genuinely came from Stripe before acting on it.

8. Let Daviah record your active subscription

   Daviah finds your organisation from the payment details, marks your subscription as active, records your chosen plan and subscription ID, and notes your next billing date. Comped organisations are not affected by this step.

9. Return to the Subscription screen and confirm your standing

   Stripe sends your browser back to the Subscription screen. You will now see your plan name and an active standing. The plan chooser is gone and a Manage payment details option appears in its place.

10. Go to the Setting up screen and check the launch button

    Navigate to the Setting up screen from the office. Daviah checks your billing standing and, because you now have an active paid plan, the Launch the website button is enabled. It will stay greyed out only if your site content is not yet ready to launch.

11. Press Launch the website to go live

    Click Launch the website. Daviah re-checks your billing standing, marks your site as published, records an audit event, and refreshes the screen. You will see the message confirming that the site is live.

What happens next

Your organisation now has an active subscription, and your chosen plan, subscription status, and Stripe subscription ID are all recorded. Your public website is live and can be found by visitors.

Ongoing billing is handled automatically by Stripe on your monthly or yearly cycle. If you ever need to update a card or review invoices, use the Manage payment details option on the Subscription screen.

Good to know

The Launch the website button requires two things to be true at the same time: your billing standing must allow publishing, and your site content must be marked ready to launch. If the button is still greyed out after subscribing, return to the Setting up screen and complete any outstanding content steps.

If your organisation is on a comped plan rather than a paid one, the subscription webhook step will not change your record. Comped tenants can still publish their site as long as their plan is in the permitted list and their status is in good standing.